Responsibilities

Tasks

• Greet people and direct them to contacts or service areas


• Provide basic information to clients and the public


• Obtain and process information required to provide customer service


• Record and relay information


• Schedule and confirm appointments


• Receive and issue payments


• Perform clerical duties, such as filing and sorting and distributing mail


• Answer telephone and relay telephone calls and messages


• Perform data entry


• Provide customer service